Buying From RPC Components
How stock selection, trade pricing, order confirmation, VAT, delivery and returns work when buying wholesale IT equipment from RPC Components.
How We Work
Every item can be different, even where products share the same make, model, CPU or configuration. For that reason, each item shown on the site should be treated as a single unit.
If a product shows one available, we have one of that item. If it shows nine available, we have nine units, but those units may have different grades, specifications or condition notes.
For ease of browsing, similar machines are grouped together by make/model or CPU, but when ordering you are still selecting real individual items from live stock.
Bulk Discounts Apply Across Categories
You do not need to buy 150 of the same laptop to reach the highest band. You can mix laptops, monitors, desktops and other qualifying items to reach the quantity discount.
View Price BandingThe Buying Process
Simple trade orderingBrowse Stock
Choose the category you are interested in and review the live stock available, including specifications, grades and condition notes.
Add Items
Add individual items to your order. No payment is required at this stage; you are telling us which items you are interested in.
Order Check
RPC Components checks the goods, pricing and order details, then confirms everything with you by email or invoice.
Delivery
Once confirmed, delivery or collection is arranged. VAT and delivery charges are discussed before final commitment.
Important Buying Information
What to know before orderingPricing & Discounts
Discounts work across qualifying items from any category. For example, an order containing 50 laptops, 50 monitors and 50 desktop computers can reach the highest discount level across those qualifying items.
NB: Hard drives and some accessories do not qualify for bulk discounts. Pricing in those categories is fixed.
Placing An Order
Placing an order is simple. Use the website to add the items you are interested in, then complete your order. No payment is required at this stage.
Where available, you can also download a spreadsheet for a category, remove items you do not want, and return the document to us with your total offer price.
Confirming Your Order
Once an order is placed through the website or by spreadsheet, all goods and prices are checked. We then verify the complete order with you, either by email or by sending an invoice.
For orders over £500, a 25% picking deposit may be required. This confirms the order, is non-refundable, and is deducted from the final invoice total.
VAT & Delivery
All orders are subject to UK VAT and delivery charges. A VAT invoice is supplied and may be useful where goods are being exported from the UK.
Delivery charges vary depending on size, weight and destination, so this cost is discussed before you commit to the order.
Warranty & Returns
Items sold by RPC Components come with the usual 30 day return-to-base warranty and may be returned once a return authorisation has been issued.
The warranty applies to the original buyer only and does not apply to goods that have already been resold.
Return Requirements
Return requests must be notified within 30 days of the invoice date and should include the make/model, item number, original invoice number and the reason for the return.
Authorised returns must arrive back at RPC Components within 7 days of authorisation being granted.
Making An Offer
Even with bulk discounts in place, you may sometimes want to offer a different price for items in your basket. Where available, the basket offer box allows you to change the offer price before submitting your order.